Fast Simon Positions

Customer Success Talent

Responsibilities

  • Develop and maintain great customer relationships and ultimate customer satisfaction.
  • Provide customer support from technical issues, through customization, onboarding, to feature requests.
  • Conduct customer analysis – abandonment, behavior, segmentation, trends, churn and more

Requirements

  • Service orientation & active listening – actively looking for ways to help our customers.
  • Good knowledge of HTML and web technology – be able to isolate web pages using console or firebug.
  • Excellent English skills
  • Excellent organization, project, and time management skills
  • Previous experience, especially in Internet companies is an advantage.

Location

  • Haifa, Israel
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