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Fast Simon Positions
Customer Success Talent
Develop and maintain great customer relationships and ultimate customer satisfaction.
Provide customer support from technical issues, through customization, onboarding, to feature requests.
Conduct customer analysis – abandonment, behavior, segmentation, trends, churn and more
Service orientation & active listening – actively looking for ways to help our customers.
Good knowledge of HTML and web technology – be able to isolate web pages using console or firebug.
Excellent English skills
Excellent organization, project, and time management skills
Previous experience, especially in Internet companies is an advantage.