Are there potential challenges or pitfalls associated with relying solely on automated merchandising?

Asked 3 months ago

Are there potential challenges or pitfalls associated with relying solely on automated merchandising?

Robin Powell

Tuesday, August 29, 2023

While automated merchandising offers efficiency, there are three potential challenges to this system, too:

  1. Technical glitches could affect user experience.
  2. Over-reliance on algorithms might overlook unique customer preferences.
  3. The lack of human touch could lead to product recommendations that feel impersonal.

Fortunately, you can circumvent these challenges by regularly monitoring and fine-tuning algorithms to avoid pitfalls and provide a seamless shopping journey. Remember, striking the right balance between automation and human intervention is key to successful automated merchandising.





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