How do I improve my internal search for misspellings?
Asked 8 months ago
Hello, I own a Shopify store and I've noticed that customers sometimes misspell product names or search for similar items using different terms. I know that can lead to frustration and a poor user experience as they may not be able to find what they're looking for even if I provide it. This also impacts our sales. Can someone provide advice on how to improve the search functionality to address this issue?
Abeeha Qasmi
Thursday, February 16, 2023
The quickest and easiest solution to improve your internal search is by incorporating an AI-powered tool like Fast Simon. Fast Simon is a shopping optimization app that uses machine learning algorithms to understand customer behavior and adapt to their search queries, including misspellings. This unlocked efficiency sets you on the "Fast" track that revives lost sales and customers.
Additionally, you can implement an auto-suggest feature to help customers by providing suggestions for alternative or corrected search terms as they type.
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