Customer journeyPosts and articles about Customer journeyPersonalizationJameela GhannAI-Based Personalization: The Future of eCommerceArtificial intelligence (AI) is revolutionizing the way eCommerce businesses connect with their customers. An estimated 70% of eCommerce decision makers believe...CommunityHow can I personalize the customer journey based on the device used?Hi! My customers use quite a variety of different devices to shop on my eCommerce store: laptop, smartphone, tablet, etc. So, I want to personalize the customer...CommunityHow can I personalize the customer journey experience based on demographic? Hey, everyone! I want to enhance the customer journey experience by tailoring it to each customer's unique demographic. I believe that by understanding their ag...
