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Customer Success Talent - Positions - Fast Simon Inc.
Fast Simon Positions

Customer Success Talent

Develop and maintain great customer relationships and ultimate customer satisfaction.
Provide customer support from technical issues, through customization, onboarding, to feature requests.
Conduct customer analysis – abandonment, behavior, segmentation, trends, churn and more.

Responsibilities

  • Service orientation & active listening – actively looking for ways to help our customers.
  • Good knowledge of HTML and web technology – be able to isolate web pages using console or firebug.
  • Excellent English skills
  • Excellent organization, project, and time management skills
  • Previous experience, especially in Internet companies is an advantage.
Apply for Position
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