Personalized on-site search
Customers now expect a tailored buying experience and path to purchase. One way to exceed their expectations is by using a personalized on-site search.
By providing such an experience based on the shopping history, demographics, and personal preference of the customer, your business could potentially reap the following benefits:
- Maximize conversion rate
- Increase average order value (AOV)
- Increase customer confidence in your brand and product
A personalized AI-based search bridges the gap between the brand and the customer, resulting in higher sales and customer loyalty.Contact Us
Tapping into Customer intent
Our customer searched and bought “Nike t-shirt”. Should we:
- Show them more t-shirts?
- Show them more Nike products?
- Show them products in the ‘active wear’ category?
- Show them recently bought together products by other customers?
Understanding the customer intent is crucial!
InstantSearch+ machine learning algorithm is constantly adjusting itself to customer’s intention in order to deliver the best results along with a superb shopping experience. Our AB testing tool is also here to help in learning what will be the best outcome to your store.
Get Personal With Product Upsell and Cross-Sell
Show relevant, category based results to your shoppers.
When a shopper add-to-cart a t-shirt, you can upsell with a matching pair of pants, or when they plan to buy a radio-controlled boat, show them batteries and chargers that fit that boat.
Real-time micro-segmentation with AI-powered predictive personalization is also a part of the product search, autocomplete and smart collections. Get the most relevant, tailor-made results in no-time.
10% Increase in conversion rate
According to InstantSearch+ ‘s analysis, personalised sessions have ~10% higher conversion rate compared to non-personalised conversion rate.
Customers spend more time on site
Customers who are in a personalised session, spend more time, on average, compared to non-personalised sessions. More time on site equals better customer experience with more product views, resulting in more sales.
InstantSearch+ identify the customers’ intent and deliver relevant personalised results, product recommendations and collection navigation in real-time. It’s not a nice-to-have, it’s a must-to-have!
Uncover shopper’s intent in real-time
Our AI predicts each shopper’s needs, using their unique preferences and in-session intent to personalise their experience in real-time.